Help & Support

Visibility

Enable Visible when you want to be discoverable nearby. Spots, Echoes, and Glances happen only when you choose to be present.

Echoes

An Echo appears when someone who is a good match for you is nearby. It is a silent notice of a shared moment — not a chat thread.

Glances

When you recognize each other, a Glance means you both noticed one another. It is Mireal’s most deliberate signal.

Hotspots (Spots)

Places and moments where people can gather and be visible together. Open a Spot in the app for details and to join when you are there.

Delete your account

In the app: Profile → Settings → Delete account. Confirm with your password.

This permanently deletes your sign-in account and personal data we hold (profile, photo, visibility data, Echoes you participated in, and Hotspots you host), subject to legal retention requirements.

If you cannot open the app, email info@mireal.app from your registered address and ask us to delete your account.

Privacy questions

Read our Privacy Policy. To exercise privacy rights (access, correction, deletion, and related requests), email info@mireal.app.

Child safety

Mireal is for adults 18 and over only.

To report a child safety concern, email info@mireal.app with the subject line Child safety report. Include the other person’s display name and what happened.

If someone is in immediate danger, contact local emergency services first.

Full standards: Child Safety Standards

You can also find this guidance in the app under Profile → Help & support → Child safety.

Other reports & feedback

For abuse, bugs, feedback, or general questions, email info@mireal.app. Please include your account email and a short description of the issue.